Dynamics 365 Intelligent Order Management

All you need to know about Dynamics 365 Intelligent Order Management.

It gives you the ability to easily manage and communicate orders across all channels, bringing omnichannel capability from order intake and orchestration through fulfillment to the cloud. Consumers increasingly expect seamless omnichannel buying and delivery experiences with multiple fast delivery options. Rather than ignore this challenge, many companies have adopted solutions that centralize the management

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airport free trends

How is Duty-Free retail set to evolve in the future?

The concept of airport duty-free has expanded from a small luxury shop in Ireland to one of the highest-earning sectors of the retail industry. ADELE BERTI asks: how did duty-free shopping at airports reach this height, and what does its future hold? Duty-free shopping was the brainchild of Irish businessman Brendan O’Regan, who worked at the country’s

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Airports’ innovation and incubation centers

All around the world, airports are keen to compete by placing themselves at the forefront of innovation. Paris-Charles de Gaulle’s Innovation Hub Paris-based international airport operator Groupe ADP, which builds, develops and manages Paris-Charles de Gaulle, Paris-Orly and Paris-Le Bourget, revealed last year its €16m Innovation Hub, as part of its Connect 2020 strategic plan. The hub

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H&M - we love fashion app case study

H&M: Connecting Virtual Shopping with the Physical Conveniences

H&M is a Swedish mass-market brand of fashion clothes and accessories. Experimenting with mobile technologies, it’s searching for new ways to improve the virtual experience of finding, trying on, and purchasing clothes. One of the examples is the Perfect Fit app. The app is now being tested in Sweden. With the help of Perfect Fit, customers

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Tesco Mobile app AR case study

Tesco: Smart Technologies for a Better In-store Experience and Data-driven Personalization

Digitalization of Tesco can be described in many different ways, as it includes transformation on multiple levels of their business. The first step Tesco took at the beginning of the 2000s was implementing the brick-and-click business model. Already having a solid IT infrastructure to manage internal processes, Tesco launched online platforms that allowed customers to browse and

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Food Tech and Digital Transformation and startups

McDonald’s As one of the world’s best-known fast-food chains, the Italy division of McDonald’s sought to optimize their procurement process and move to manage all of their supplier relationships across the entire supply chain online from selecting their vendors to contract negotiation. They decided to use an online portal to facilitate collaboration and communication between

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travel-by-airplane-realistic-composition_1284-25926

Aviation, Travel and Tourism: more disruption ahead for a digital trailblazer

The industry has been at the forefront of digital disruption, changing the way we travel in recent years. However, our research suggests it should brace itself for another wave of digitally fuelled transformation. A series of industry, customer and technology trends are converging to redefine operating and business models in Aviation, Travel and Tourism. New

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