Operational Intelligence

Use AI and machine learning to make your everyday business processes smarter.

Operational intelligence is a type of business analytics that allows organizations to generate a performance and feedback loop, providing decision-makers with real-time insights and visibility into business operations findings.

Sales Reps Automation

Every business is focusing at aligning sales processes automated these days regardless of its industry. Automation helps save the time of reps and generate more revenue for organization.

Customer Service Automation

Automated customer service (customer support automation) is a solution that helps to reduce or eliminate the need for human involvement when providing advice or support to customer requests.

Projects and Tasks Management

Working in different time zones or different locations? Keep remote or distributed teams aligned with your entire organization, focused on their goals, projects, and tasks.

Inventory Management

Build inventory management products built specifically for your industry and requirements which provides the best usability and integrations with other existing systems.

Recruitment Management

Screen candidates while you are not available! Try advanced candidate shortlisting with AI-powered recruitment software.

What are the business benefits of operational intelligence?

Human Resources Operations

By identifying event correlation and observing real-time data, operational intelligence helps HR teams more precisely determine the suitable candidates with the right skills for the job. It also identifies employee sentiment and the likelihood that a high-value employee is at risk of leaving.

Accounting and Finance Operations

Operations Intelligence helps accounting teams execute "smart spend" strategies to optimize purchasing processes as well as corporate travel plans and policies.

Sales and Marketing Operations

With dashboard features and the ability to analyze trends, operational intelligence can inform sales and marketing teams about the channels that will make the biggest impact.

Industry agnostic Operations

Across industries, operational intelligence can use its multidimensional analytics capabilities to inform businesses about logistics decisions, such as whether to buy or lease a building and whether to perform a service in-house or with a partner.

Obsolescence detection Operations

Operational intelligence can also identify software contracts that are not being used, identify features in new devices that are not needed, and eliminate duplicate licensing, saving costs as well as virtual and physical space. Operations Intelligence provides businesses with key insights into their inner workings, enabling faster, more confident decision-making and maximum impact.

Technology components

Operational intelligence solutions share many functions and therefore share many technology components. This is a list of some commonly used technology components and features that enable:

Business Activity Monitoring (BAM)

Business Activity Monitoring (BAM)

Customize and personalize your dashboard.

Dimensional databases

Dimensional databases

DWs are central repositories of integrated data from one or more different sources. They store current and historical data in one place, which is used to create analytical reports for workers across the enterprise.

Business Process Management (BPM)

Business Process Management (BPM)

Perform model-driven execution of policies and processes defined as Business Process Model and Notation (BPMN) models A metadata framework for modeling and linking events to resources Multi-channel publishing and notifications.

Multi-protocol Event Collection

Multi-protocol Event Collection

Operational intelligence helps organizations gain visibility into real-time, in-context information via dashboards and real-time insight into business performance

Comprehensive Event Processing (CEP)

Comprehensive Event Processing (CEP)

Advanced, ongoing analysis of real-time information and historical data.

Root Cause Analysis

Root Cause Analysis

In science and engineering, root cause analysis (RCA) is a problem-solving method used to identify the root causes of errors or problems. It is widely used in IT operations, telecommunications, industrial process control, accident analysis, medicine, healthcare, etc.

Expertise You Get

We helped many companies across various domains around the World to deliver products that really matter. Our extensive technology expertise will cover any need you have. Only best people work with us as we believe into "10x-ers".

Expertise You Get

We helped many companies across various domains around the World to deliver products that really matter. Our extensive technology expertise will cover any need you have. Only best people work with us as we believe into "10x-ers".