Operational Intelligence Solutions

Operational Intelligence

Use AI and machine learning to make your everyday business processes smarter.

Operational intelligence is a type of business analytics that allows organizations to generate a performance and feedback loop, providing decision-makers with real-time insights and visibility into business operations findings.

Sales Reps Automation

Every business is focusing at aligning sales processes automated these days regardless of its industry. Automation helps save the time of reps and generate more revenue for organization.

Better Reporting

High-quality Leads

Data Enrichment

Customer Portal

Boost Efficiency

Easy integration

Meeting Scheduler

Tasks Management

Customer Service Automation

Automated customer service (customer support automation) is a solution that helps to reduce or eliminate the need for human involvement when providing advice or support to customer requests.

Proactive support

Chatbots

Canned Responses

Knowledge Base

Ticketing System

Pre-written Responses

Projects and Tasks Management

Working in different time zones or different locations? Keep remote or distributed teams aligned with your entire organization, focused on their goals, projects, and tasks.

Project Timelines

Dynamic Tasks Status

Advance Analytics

Invoice Management

Project Documents

Task Worklogs

Collaboration and sharing

Integrations

Inventory Management

Build inventory management products built specifically for your industry and requirements which provides the best usability and integrations with other existing systems.

Track inventory across multiple locations

Set low stock alerts or date reminders

Create or connect QR labels and barcodes

Check-in/out items using built-in scanner or sensors

Give your team or customers access

Seamless Integrations with existing systems

Recruitment Management

Screen candidates while you are not available! Try advanced candidate shortlisting with AI-powered recruitment software.

One-way video interviews

AI Proctoring

Advance Analytics

Develop process workflows

What are the business benefits of operational intelligence?

Human Resources Operations

By identifying event correlation and observing real-time data, operational intelligence platform helps HR teams more precisely determine the suitable candidates with the right skills for the job. It also identifies employee sentiment and the likelihood that a high-value employee is at risk of leaving.

Accounting and Finance Operations

Operations Intelligence helps accounting teams execute "smart spend" strategies to optimize purchasing processes as well as corporate travel plans and policies.

Sales and Marketing Operations

With dashboard features and the ability to analyze trends, operational intelligence can inform sales and marketing teams about the channels that will make the biggest impact.

Industry agnostic Operations

Across industries, operational intelligence can use its multidimensional analytics capabilities to inform businesses about logistics decisions, such as whether to buy or lease a building and whether to perform a service in-house or with a partner.

Obsolescence detection Operations

Operational intelligence can also identify software contracts that are not being used, identify features in new devices that are not needed, and eliminate duplicate licensing, saving costs as well as virtual and physical space. Operations Intelligence provides businesses with key insights into their inner workings, enabling faster, more confident decision-making and maximum impact.

Technology components

Operational intelligence solutions share many functions and therefore share many technology components. This is a list of some commonly used technology components and features that enable:

Business Activity Monitoring (BAM)

Customize and personalize your dashboard.

Dimensional databases

DWs are central repositories of integrated data from one or more different sources. They store current and historical data in one place, which is used to create analytical reports for workers across the enterprise.

Business Process Management (BPM)

Perform model-driven execution of policies and processes defined as Business Process Model and Notation (BPMN) models A metadata framework for modeling and linking events to resources Multi-channel publishing and notifications.

Multi-protocol Event Collection

Operational business intelligence helps organizations gain visibility into real-time, in-context information via dashboards and real-time insight into business performance

Comprehensive Event Processing (CEP)

Advanced, ongoing analysis of real-time information and historical data.

Root Cause Analysis

In science and engineering, root cause analysis (RCA) is a problem-solving method used to identify the root causes of errors or problems. It is widely used in IT operations, telecommunications, industrial process control, accident analysis, medicine, healthcare, etc.

FAQ'S

What is operational intelligence?

Operational intelligence is the ability to use real-time data and analytics to monitor, measure, and improve business operations.

What are AI-powered operational intelligence solutions?

AI-powered operational intelligence solutions use advanced analytics and machine learning algorithms to analyze real-time data and provide insights into business operations.

What kind of data do AI-powered operational intelligence solutions analyze?

AI-powered operational intelligence solutions can analyze various types of data, including sensor data, log files, machine data, social media data, and transaction data.

How can AI-powered operational intelligence solutions help businesses?

AI-powered operational intelligence solutions can help businesses improve operational efficiency, reduce downtime, optimize resource allocation, improve customer satisfaction, and make better-informed decisions.

How does AI-powered operational intelligence differ from traditional business intelligence solutions?

AI-powered operational intelligence is more focused on real-time data analysis and automated decision-making, while traditional business intelligence is more focused on historical data analysis and human decision-making.

What are some use cases for AI-powered operational intelligence solutions?

Use cases for AI-powered operational intelligence solutions include predictive maintenance, fraud detection, supply chain optimization, customer experience management, and cybersecurity.

What are some challenges of implementing AI-powered operational intelligence solutions?

Challenges of implementing AI-powered operational intelligence solutions include data quality issues, data security concerns, and the need for skilled personnel to manage and maintain the system.

How can businesses get started with AI-powered operational intelligence solutions?

Businesses can get started with AI-powered operational intelligence solutions by identifying their operational pain points, selecting a solution that fits their needs, and partnering with a vendor who can help them implement and optimize the solution.

Expertise You Get

We helped many companies across various domains around the World to deliver products that really matter. Our extensive technology expertise will cover any need you have. Only best people work with us as we believe into "10x-ers".

Let’s Talk

Expertise You Get

We helped many companies across various domains around the World to deliver products that really matter. Our extensive technology expertise will cover any need you have. Only best people work with us as we believe into "10x-ers".

Let’s Talk